Read the latest blog posts | Gen25

Read our blog posts and latest news


Proud! Subscription25 is available on the Salesforce AppExchange

Tim Schuitemaker | 20-10-2020

We are very excited to announce we have launched a new app in the Salesforce AppExchange. With Subscription25 you can manage contracts, simple CPQ and invoicing directly from Salesforce.

News, Subscription25

Our London Office is open!

Melle de Ronde | 30-09-2020

We're proud and excited to announce that we have opened a second location.


How can I use Voice Technology to make a reservation?

Jerome Vincendon | 25-08-2020

Voice assistants like Siri and Alexa are becoming more and more popular, it is time to allow your customers to make reservations using Voice Technology.


Improve collaboration between service and marketing teams

Alexander Pennings | 25-08-2020

The combination of Salesforce Service and Marketing cloud can prevent those silly mistakes and improve customer experiences.

Service Cloud, Marketing Cloud, Retail

How to make your Salesforce implementation a success

Jan Dost | 25-08-2020

How do you get the most out of a Salesforce implementation? Jan Dost, Customer Engagement Director at Gen25, explains.


Dreamforce announcement: Service Cloud Voice

Melle de Ronde | 20-11-2019

Salesforce and AWS are expanding their strategic partnership with the integration of Amazon Connect in a new product Service Cloud Voice.

Service Cloud, News, AWS, Salesforce

From conversational service to conversational commerce

Gijs Martens | 19-12-2018

What does it take to make the leap from conversational service to conversational commerce?


Gen25 wins second FD Gazellen Award

Melle de Ronde | 07-11-2018

CEO Gijs Martens and Sales Executive Anouk Goossens received our second FD Gazellen Award on behalf of Gen25 on Tuesday November 6th.


Conversational Commerce: Asia versus Europe

Gijs Martens | 14-08-2018

WeChat: WhatsApp's largest competitor, but not in the Netherlands


Gen25 joins Pledge 1%

Gijs Martens | 08-05-2018

We are pleased to announce that Gen25 has joined the Pledge 1% movement.


Reporting on data that doesn't exist

Gerbrand Spaans | 04-05-2018

Working on a SaaS platform can have special difficulties as there are usually certain rules to the game that are strictly maintained by the platform. As awesome admins we try...


Salesforce & the GDPR

Melle de Ronde | 06-12-2017

The new EU Privacy Regulation, the GDPR, will come into effect on May 25th 2018. This much-anticipated new law has been the subject of discussion, but what exactly is it,...

News, Salesforce

The importance of Encryption

Gerbrand Spaans | 30-11-2017

Encryption is more than just securing data, how can Salesforce help you keeping your customer data safe?


KLM rolls out unique WhatsApp business test

Melle de Ronde | 12-09-2017

Some time ago, WhatsApp announced it would introduce a business version and KLM is now one of the first airlines and one of the first companies in the world with...

Customers, News, Travel Transport & Hospitality
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